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Your single-source partner for corporate product communication
High service quality and customer satisfaction for your products
Faster and better diagnostics, shorter repair times, better parts availability and efficient use of resources through networked information
Higher predictability and efficiency of your production processes with more focused use of your experts and infrastructure
Additional business models through personalized, usage-based services
Worldwide, anytime access to the latest and best information
Efficient information sharing through dynamically generated, personalized, situation-based and networked real-time information
Worldwide multilingual access to central information pool via web portals
Automatic tracking of information use and dynamic feedback processes for sending back and centrally managing targeted, validated experience from the field
Dedicated analyses from the semantic information network for evaluations as needed, such as for optimally guided cross-component troubleshooting, dynamic maintenance plans, efficient spare parts logistics, requirements-compliant production facilities, etc.
Interfaces for integrating with established dealer/customer relationship management systems