Analysis and consulting

STAR accepts both partial as well as complete documentation projects. If necessary, we also provide in-depth client consulting for projects in accordance with the following criteria:

• Analysis of existing product documentation

• Analysis of requirements and definition of goals

• Concepts for the structuring and design of audience-specific documentation

• Development of corporate information models (CIMs)

• Selection of optimal process tools

• Development of complete IT management solutions

• Development of multimedia publishing concepts

Controlled editing processes (workflow automation)

Automated workflows for standardized editing processes are developed with the following factors in mind:

• Automation of identical subprocesses

• Automated creation of individual work packages for each process participant

• Monitoring of individual processing statuses across all processes

This guarantees high quality in the final editing process and reduces manual labor.

Implementation and execution

The specialists at STAR ensure that all product information meets even the highest client expectations. To reach this goal, the documentation process involves the following steps:

• Topic-relevant materials are collected on site

• Information is selected/structured

• Audience-based editing is conducted

• Illustrations and audio/video animation are selected and creation is assigned

• Drafts are created and submitted for review

• Feedback from developers and the market are incorporated

• Precise editing is conducted and the documentation is finalized

• Document appearance is optimized (images, text, tables)

• Detailed layout is designed

• Proofreading is conducted by linguists