Analysis and consulting
STAR accepts both partial as well as complete documentation projects. If necessary, we also provide in-depth client consulting for projects in accordance with the following criteria:
Analysis of existing product documentation
Analysis of requirements and definition of goals
Concepts for the structuring and design of audience-specific documentation
Development of corporate information models (CIMs)
Selection of optimal process tools
Development of complete IT management solutions
Development of multimedia publishing concepts
Controlled editing processes (workflow automation)
Automated workflows for standardized editing processes are developed with the following factors in mind:
Automation of identical subprocesses
Automated creation of individual work packages for each process participant
Monitoring of individual processing statuses across all processes
This guarantees high quality in the final editing process and reduces manual labor.
Implementation and execution
The specialists at STAR ensure that all product information meets even the highest client expectations. To reach this goal, the documentation process involves the following steps:
Topic-relevant materials are collected on site
Information is selected/structured
Audience-based editing is conducted
Illustrations and audio/video animation are selected and creation is assigned
Drafts are created and submitted for review
Feedback from developers and the market are incorporated
Precise editing is conducted and the documentation is finalized
Document appearance is optimized (images, text, tables)
Detailed layout is designed
Proofreading is conducted by linguists
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