Working with the STAR CLM platform

Product managers can more efficiently and reliably incorporate product communications into their planning work. They can more easily and conveniently add new projects to communication processes via the CLM client portal and gain new market share for their products through standardized information logistics.

IT managers can use the STAR CLM platform to manage data with less effort, create greater transparency in IT processes and optimally incorporate product communications into their existing IT system environment.

Developers use the CLM platform to ensure that even last-minute changes are reflected in product communications in a timely manner. Improved interfaces between development, production (e.g., CAD, PDM, PPS) and authoring environments eliminate the need for time-consuming proofreading processes in validating authoring results.

Project managers enjoy greater control over their projects via the CLM project management portal. The system performs standard tasks in a centralized, standardized fashion for all languages, allowing project managers to focus on true management activities. Irregularities in project cycles requiring intervention are reported by the system. Reports can be automatically generated at any time and in any format.

Authors can improve their efficiency via the CLM platform with STAR MindReader. The access and use of available work packages is promoted by the system without significant changes to existing processes. The continuous context sensitivity of reference data makes leveraging information simple and secure.

Translators and software localizers can use Transit ^NXT, accessible via the CLM supplier portal, to avoid routine tasks and gain the necessary freedom to craft new text with greater care and creativity.

Reviewers in individual markets can more easily validate foreign-language documents via WebTransit (online access). Terminologists can use TermStar ^NXT/WebTerm to ensure that validated corporate language and branding is used in all areas of the company and in all markets.

Purchasing managers are given the ability, through the better definition of tasks and processes, to once again optimally evaluate the competition in the supplier market.

Sales and marketing organizations are provided the right tools for building a uniform, persuasive presence in all markets. After-sales, support and service networks can access the right client information immediately, increasing the reliability of products and services.

Clients and users become deeply familiar with your products and services (client satisfaction).